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Vacancies
Trans+ Wellbeing & Advocacy Officer, North
Applications open until:
7th August 2026Salary
£17,136 (£28,560 FTE)About
*Please note: as we launch new groups in new areas, there may be slight adjustments to timings
The OutHouse is a registered charity based in Colchester, Essex, who proudly support the lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ+) community to feel seen, included and understood. We offer 1-to-1 support, counselling, group support, social events, advocacy, and awareness training with local organisations. Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LGBTQ+ community.
Representing our Community
We encourage applications from members of the lesbian, gay, bisexual, transgender, queer, non-binary and gender questioning community.
You will work closely with the Communities Manager to create new trans+ groups and services in Colchester, Braintree and Tendring. You will take care of social activities, the co-production of services in new districts and deliver existing trans+ groups in Colchester.
You will report on wellbeing improvements, supported by the Data and Evaluation Officer, to gain a better understanding of how our advocacy and wellbeing services are changing people’s lives, improving their wellbeing and sense of community.
*Please note: as we launch new groups in new areas - there may be slight adjustments to timings
Personal Qualities
Requirements and skills
An engaging, passionate, energetic human
Someone who can work self-sufficiently
At least two years of experience in a wellbeing officer or similar role, ideally supporting underrepresented communities with their health and wellbeing. Ideally with a qualification in this field.
Strong understanding of mental health, wellbeing, and self-care, along with the ability to signpost individuals to appropriate support services.
Being non-judgemental, empathetic and sensitive in approach.
Experience working with marginalised communities
Previous experience of safeguarding or working with vulnerable adults/or with a good understanding of communities’ needs, and willingness to learn
Someone who understands community, and has experience of diverse LGBTQI+ communities
Excellent people and communication skills
Excellent team player who can be flexible and adaptable
Financially responsible
Availability to work within opening hours (including evenings, weekends and holidays)
Hours
22.5 hours per week – Two evenings: likely 1:00pm - 9.00pm * Saturday, 9:30am until 5:30pm * . 3 years fixed term contract.Responsibilities
This role requires a community-driven individual with a passion for delivering social groups, advocacy and wellbeing services throughout North Essex. The OutHouse is launching trans+ specialist services and developing our range of support for the adult trans+ community.
Role purpose and core accountabilities
Trans+ Advocacy and Wellbeing Service:
Co-Production of 4 to 8 Groups for 20-people in each district, following guidance from the Communities Manager
Supervision of Casual Group Facilitators and of Volunteers
Support outreach to promote services and recruit attendees
Promotion of groups through Social Media posting system with Head of Brand and Awareness
Delivering wellbeing sessions with trans+ adults and recording notes on Charitylog
Monthly reporting on group attendances
To ensure there are opportunities for people to contribute to the development of the project and influence decisions on how it runs and develops
Ensure continuous improvement of delivery.
Ensure that positive relationships are developed and maintained with the people in the groups, recognising their unique needs and starting points
Identify areas of improvement and champion successes
Ensure existing partnership are maintained and built upon
Boost our reputation as the local leading LGBTQ+ charity
Represent the charity in external meetings, events, or conferences
Understanding safeguarding principles when working with vulnerable adults
Comply with all OutHouse policies and procures including confidentiality, data protection, health and safety, safeguarding and IT policies
Advocacy Support:
Build and maintain effective external referral pathways through active networking within the local community
Assess individual needs and signpost Community Members to appropriate services, ensuring access to relevant support.
Act as an advocate for Community Members, representing their needs and supporting them to navigate external services.
Liaise with external organisations, including Housing Associations and local authority services, to facilitate timely and appropriate outcomes.
Support Community Members with forms and essential life administration, for example benefit applications (such as PIP), and registration with GP and dental services.
Where appropriate, support individuals to follow processes through to resolution, including checking progress and outcomes.
OutHouse’s Social Impact Numbers for the next 3-years:
Through service delivery ensuring we meet social impact KPI numbers.
Accurate and timely monthly reporting of social impact figures.
Objective: Support 1,395 individuals through our wellbeing service by July 2029
Objective: Support over 6,360 people at our social groups by July 2029
Trans+ Wellbeing & Advocacy, North KPIs:
Objective: Ensure Co-Production is embedded throughout service design
Objective: Support 75 trans+ adults in year 1 through wellbeing sessions
Objective: Help establish a Trans+ Advocacy & Wellbeing Service in Colchester, Braintree & Tendring by March 2027
Grant Funding – KPI:
Objective: £10,000 annual grant KPI, working with the Community Manager to identify key areas of need for our adult community from April 2027
Safeguarding for Adults:
Safeguarding level 2 training
Support the Trans+ Service following safeguarding practices and procedures.
Work with other designated safeguarding leads to support integrated and consistent approach to safeguarding vulnerable adults.
Record safeguarding issues to Designated Lead.
Community Support:
All staff are expected to support and contribute to fundraising and community activities for the OutHouse (with time off in lieu usually being available when they occur outside of working hours), including, for example:
OutHouse organised and hosted events
Local and regional Pride events (running OutHouse stands and marching)
Assisting with running OutHouse stands at local and regional events
Additional Info
To apply, please send your CV and a brief supporting statement outlining your experience of working in wellbeing & advocacy roles, or with Trans+ people, to HR@theouthouse.org.ukOur Current Vacancies:
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To register your interest, please get in touch via the following form.
